Terms of Service
Last updated: October 05, 2026. Please read these terms carefully before accessing or using SGI CRM.
1. Agreement to Terms
By creating an account, subscribing to a plan, connecting Meta/Facebook/WhatsApp assets, or accessing the SGI CRM platform, you agree to be bound by these Terms of Service and our Privacy Policy.
2. Acceptable Use & Meta Policies
You agree not to use our CRM, WhatsApp Cloud API, or telephony systems for unsolicited spam, fraud, harassment, or violations of Meta Platform Terms, WhatsApp Business Messaging Policies, or applicable telecommunications laws (such as TRAI / TCPA regulations).
3. Subscription, Payments & Renewals
Paid subscription plans, top-up resources, and add-on modules are billed in advance on a recurring monthly or annual basis. You may cancel your subscription at any time from your Billing portal.
4. Termination & Data Portability
You may terminate your account at any time. Upon termination, you may request complete export or deletion of your CRM records in accordance with our Data Deletion Policy.
5. Contact Support
For legal inquiries or terms clarification, reach out to us at support@sginnovation.in.