delete_forever Meta Platform & GDPR Compliance

User Data Deletion Instructions

In compliance with Meta Platform Policies and Data Protection regulations, you have full control over your data. Follow the instructions below to remove our app and permanently delete all your stored data.

1 How to Remove SGI CRM from Facebook

If you have connected your Facebook account, Pages, or WhatsApp Business account to our platform and wish to revoke access and delete permissions, follow these steps in your Facebook account:

Open Facebook Settings:

Log in to your Facebook profile. Click your profile photo in the top right corner and navigate to Settings & Privacy → Settings.

Go to Apps and Websites:

In the left navigation menu, click on Apps and Websites (or visit facebook.com/settings?tab=applications).

Locate & Remove SGI CRM:

Find SGI CRM in the list of active apps and click Remove.

Confirm Deletion:

Check the box to "Delete posts, videos or events that the app posted on your timeline" if desired, and click Remove. Facebook will automatically notify our webhook to disconnect tokens and purge active sessions.

2 Request Immediate Server & Lead Data Deletion

To request the immediate and permanent deletion of all your stored account information, CRM lead records, phone recordings, and chat histories from our database servers, submit the form below:

Your Registered Email Address *

Registered Phone / WhatsApp (Optional)

Reason for Deletion (Optional)

I understand that submitting this request will permanently delete my account, leads, and integration tokens, and this action cannot be undone.

3 Check Data Deletion Status by Confirmation Code

If you submitted a request or unlinked via Facebook, you can enter your Confirmation Code below to verify the deletion status:

Manual Request Assistance

You can also contact our Data Protection Officer directly at support@sginnovation.in with the subject line "Data Deletion Request". Requests are processed within 24–48 business hours.